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FAQs

Services & Appointments

  • I provide care for patients of all ages and stages, from children and adolescents through to adults and the elderly.

    My scope includes:

    • General medical consults

    • Chronic and complex conditions

    • Women’s health

    • Weight management and bariatric support

    • Mental health care and care plans

    • Skin checks and procedures

    • Men's Health

    • Home visits, including aged care

    ​

    Refer to my services page for more detailed information.

  • Yes. Telehealth is available. To be eligible for a Medicare rebate, you must have attended a face-to-face appointment within the past 12 months.

  • Please use the booking link on this website. The online system allows you to select face-to-face or Telehealth appointments.

  • No. At present this is only available during business hours. Stay tuned for more. 

  • Yes. Home visits and aged care consults can be arranged for regular patients of the practice within the local Gisborne area. 

Fees & Billing

  • Yes for concession card holders, children under 16, and DVA patients. Concession fees apply to health care card holders and private fees apply to all others. 

  • Yes. Accounts are settled at the end of your appointment. Medicare rebates are processed immediately.

    Our online booking system will request credit card details and time of booking, but you will not be charged. All data is stored securely.

    Telehealth appointments are billed through the online booking system.

Locations & Hours

  • Specific for Dr Singh

    • Gisborne most Weekdays and occasional Weekends. 

    • Melbourne (Parkside Specialists) — Wednesdays

    • Alternating Ballarat, Werribee & Bendigo — Mondays (surgical assisting)

    • Telehealth occasionally by request

  • The Practice Clinic Hours are Monday to Friday 9am - 5pm. 

    For Dr Singh check with reception as it is dependent on the school term and school holidays 9.30 am - 5pm.

Policies

  • Drugs of dependence, including weight loss medications, are not prescribed at a first consultation.

    Pharmacy script owings are discouraged as this is not good clinical practice. Medications should be reviewed to ensure this is still adequate with dose and is still required  and remains the appropriate drug of choice. 

    Please book your appointments ahead of schedule as soon as you are nearing the end of your last repeat.

  • These must be booked as a long consult and cannot be completed at a first appointment.

    Under new medicare requirements you must have attended at least 2 eligible medicare consults at this practice and be a regular patient of this practice. We must be your nominated regular GP practice under your mymedicare registration coordinating your care with your specialists and allied health. 

  • Please contact us if you cannot attend, so that your spot can be offered to the next patient on the cancellation list.

    No shows will incur a cancellation fee and repeat no shows may no longer be offered appointments.

Resources & Emergencies

  • Dial 000 immediately.

    • Sunshine Hospital Emergency Dept — 176 Furlong Rd, St Albans. Phone (03) 8345 1333.

    • After Hours GP Helpline — 1800 022 222 (Healthdirect).

  • See our Resources page for local urgent care, after-hours options, and links to health organisations.

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For Life Threatening Emergencies
CALL 000 for immediate urgent assistance.
Local Hospitals & Urgent Care:
If you require urgent medical assistance please refer to the RESOURCES PAGE for a list of urgent care centres.
For out-of-hours medical advice, please call the After Hours GP Helpline on 1800 022 222 or visit www.healthdirect.gov.au/after-hours-gp-helpline
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