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FAQs

Services & Appointments

  • I provide care for patients of all ages and stages, from children and adolescents through to adults and the elderly.

    My scope includes:

    • General medical consults

    • Chronic and complex conditions

    • Women’s health

    • Weight management and bariatric support

    • Mental health care and care plans

    • Skin checks and procedures

    • Men's Health

    • Home visits, including aged care

    Refer to my services page for more detailed information.

  • Yes. Telehealth is available most weeknights, weekends, and public holidays by request. To be eligible for a Medicare rebate, you must have attended a face-to-face appointment within the past 12 months.

  • Please use the booking link on this website. The online system allows you to select face-to-face or Telehealth appointments.

  • Yes. Evening and weekend appointments can often be arranged, particularly after work, school, or sport commitments. Use the flexible booking option online or email reception on reception@yourfamilygp.com.au.

  • Yes. Home visits and aged care consults can be arranged for regular patients of the practice.

Fees & Billing

  • Yes, for pensioners, concession card holders, children under 16, and DVA patients. Other patients may also be bulk billed for their first appointment if they have seen me previously. All care plans are bulk billed.

  • Yes. Accounts are settled at the end of your appointment. Medicare rebates are processed immediately.

    Our online booking system will request credit card details and time of booking, but you will not be charged. All data is stored securely.

Locations & Hours

    • Kyneton — Tuesdays, 140 Mollison St

    • Woodend — Wednesdays, 81G High Street

    • Gisborne — Fridays, Shop/10 Nexus Way, Gisborne

    • Melbourne (Parkside Specialists) — Thursdays

    • Ballarat, Werribee & Bendigo — Mondays (surgical assisting)

    • Telehealth — evenings, weekends & public holidays by request

  • Typically 9:00am–4:30pm at each location. Flexible times may be available, please check the online booking link.

Policies

  • Drugs of dependence, including weight loss medications, are not prescribed at a first consultation. Ongoing management may be considered at discretion.

  • These must be booked as a long consult and cannot be completed at a first appointment.

  • Please SMS 0439 081 726 if you cannot attend, so I can offer your spot to another patient.

    Repeat no shows will incur a cancellation fee.

Resources & Emergencies

  • Dial 000 immediately.

    • Sunshine Hospital Emergency Dept — 176 Furlong Rd, St Albans. Phone (03) 8345 1333.

    • After Hours GP Helpline — 1800 022 222 (Healthdirect).

  • See our Resources page for local urgent care, after-hours options, and links to health organisations.

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Please note this is not a walk-in service.
I do not provide emergency care.
CALL 000 for immediate urgent assistance 
Local Hospitals & Urgent Care:
If you require urgent medical assistance please refer to the RESOURCE PAGE for a list of medical centres.
For out-of-hours medical advice, please call the After Hours GP Helpline on 1800 022 222 or visit www.healthdirect.gov.au/after-hours-gp-helpline
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